JPs European Auto

  JP and his entire crew ROCK!

Being a female, I learned early on to be cautious when taking my car in to a shop for work. And with my Audi A3 3.2 I had to especially watch out for any "necessary" bills that ended up costing an arm and a leg.

Not the case with JP. He and his entire staff have been nothing but honest, straightforward and true to their word. Instead of trying to pressure you to get work done, they are upfront and let you know if you can hold off on something.

They changed my lightbulbs for me for FREE (yes, I know it's an easy thing, but most other places would charge for that).

Not to mention, JP is super thoughtful. I commented on how I liked the feel and color of his company's pen (hot pink) and he was so sweet and said I could keep it. He also mentioned that he was ordering these tiny fans you can plug into your phone to keep you cool during the summer heat. I told him what a good idea that is, and he ended up setting aside and saving me one in the same hot pink color I love! I know it's a small gesture, but I really appreciated it and to me, THAT right there is customer service.

I unfortunately lost my Audi to a hit-and-run accident and my new car is not a Euro, so I haven't been back to JP for a bit. If I do ever get another Euro, there is no hesitation as to where I'd take it. Thanks JP for the great, reliable service you spoiled me with.